Concessions

As a customer, you may qualify for various concessions available from the Victorian Government.

Annual Electricity Concession:

Available to eligible concession card holders on electricity usage and supply charges.

Winter Gas Concession:

Available to eligible concession card holders on gas usage and supply charges during winter (1 May to 31 October).

Non-Mains Energy Concessions:

Financial assistance for customers having trouble paying utility bills (Aka Utility Relief Grants or URGs for Embedded Networks).

Medical Cooling and Heating Electricity Concession:

Available to eligible concession card holders with a medical condition that requires air conditioning.

Eligibility:

For details and to check your eligibility, visit the Department of Families, Fairness and Housing Concessions page: https://services.dffh.vic.gov.au/energy or call the Concessions Hotline on 1800 658 521.